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Have questions about our Canva templates or need assistance with your purchase? Before reaching out, please check our Common Support Queries below for answers to common customer FAQ.
If you still need help, feel free to use the contact form below or send us an email at:
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Common Support Queries
Please note that some of our templates use premium elements that may require a Canva Pro account for a watermark-free download. We always try our best to clearly mention in the Product Images and Description whether a specific template is best suited for Canva Pro or is compatible with the Free version.
Action Required: Please read the product details and check all preview images carefully before purchasing.
Make sure you have downloaded the PDF file from your order page or Download Page. Open the PDF and click the Canva template link. Log in to your Canva account to start editing.
Our templates are professionally designed and fully editable in Canva. Follow these steps to customize them according to your plan:
For Canva Pro Users: All elements are ready to use! Simply open the link, edit your text, and download your files in high resolution without any watermarks.
For Canva Free Users: Most of our designs use premium, high-quality elements. If a design contains a “Pro” element, you may see a watermark. Don’t worry—you can easily fix this:
Identify: Click on the watermarked element.
Replace: Delete the Pro element and search for a “Free” alternative in the Canva Elements library.
Customize: Drag and drop the free element into your design to maintain the premium look.
These templates are original designs created by DigiArtixo. By purchasing this, you are getting access to our professional designs for your personal or business use.
Please follow Canva’s usage guidelines when customizing these templates. You are free to edit, change, and use these designs as you wish for your social media and marketing projects.
However, please note that redistributing, sharing, or reselling these original template links is not allowed. Thank you for respecting our creative work!